The whole PC sometimes reboots at Start/Load, is there a chance it's caused by the game/mods?

[GoosePeelings]

I'm nearly at my wit's end.

 

Randomly, when I start or load a game, my whole PC just shuts down and then restarts with a Kernel-Power Event ID 41 Critical Error in Event Logs. I've done fairly extensive problem solving with GPT's advice. All drivers have been checked and updated, devices unplugged from USB sockets that had issues, Microsoft Visual C++ has been installed, HWInfo64 and MemTest86 both show no issues, and CineBench and FurMark work fine.

 

I bought this PC - used, but wiped and checked professionally - some few weeks ago. The previous owner had experienced no issues themselves. This crashing has only happened in the past few days but about five or six times, so I was recommended not to boot the game. I've contacted the firm that made the PSU in case the issue lies there so there's little I can do but wait.

 

Intel I7-10700 / AMD RX 7600XT 16GB / 16GB DDR4 / Asus Prime B460M-A / Seasonic Focus Plus Gold 750FX, 80+ Gold

 

I do not have any ReShades or ENBs in my game and when it ran it ran fine.

Latest Mod Order for Debug.txt

[Melissa_69]

I had a HP Pavilion I used to play Skyrim SE on until I've gotten the same problem as you have a "Kernel-Power Event ID 41" appeared in the event logs. I went to HP Support and described my problem , they said it's time to get a power supply upgrade. I gotten the upgrade now I don't have the Kernel-Power Event ID 41 error logs anymore.  

 

I figured I'd post my issue here cause it helped me fix mine.

Edited May 20, 2025 by Melissa_69

[poporaltemporal]

Check that your graphic drivers are for correct chipset and make sure its up to date. When boot happens on load it could be that when the game tries to draw something your computer cant do it or something.

[belegost]

I would be betting on your power unit not being powerful enough to run your rig. Your gfx card or CPU eats up more energy that it can provide. What is your PSU wattage?

Edited May 20, 2025 by belegost

[traison]

46 minutes ago, poporaltemporal said:

Check that your graphic drivers are for correct chipset and make sure its up to date.

 

Already done according to the OP.

 

45 minutes ago, belegost said:

What is your PSU wattage?

 

750W. CPU and GPU both use 200W in this case. This PSU is fine as long as it's stable; I don't know if Seasonic knows how to make them.

 

1 hour ago, GoosePeelings said:

Microsoft Visual C++ has been installed

 

Irrelevant.

 

1 hour ago, GoosePeelings said:

HWInfo64 and MemTest86 both show no issues

 

These are not 100%. You can have broken RAM while MemTest86 will PASS several days of testing.

 

1 hour ago, GoosePeelings said:

CineBench and FurMark work fine.

 

Do these simulate any kind of real workload? If CineBench tests the CPU, and FurMark the GPU, then you'd have to run both at the same time to match what Skyrim might be doing.

 

1 hour ago, GoosePeelings said:

The previous owner had experienced no issues themselves.

 

Do you trust the person that sold it to you? You can't sell something that's broken to get your money back, if you admit it is broken.

 

1 hour ago, GoosePeelings said:

This crashing has only happened in the past few days...

 

Don't rule out Windows updates.

 

1 hour ago, GoosePeelings said:

...but about five or six times

 

So it's random? Try to make it happen on demand. Random problems are impossible to work with.

 

1 hour ago, GoosePeelings said:

I'm nearly at my wit's end.

 

I'm going to say....

1. PSU voltage instability. Wattage is irrelevant if the voltages on any of the rails don't stay where they should be.
2. RAM instability. Do you have XMP enabled? Should you have XMP enabled?
3. Windows 24H2. Disable automatic reboot on bluescreen in sysdm.cpl.

[GoosePeelings]

29 minutes ago, traison said:

 

Already done according to the OP.

 

 

750W. CPU and GPU both use 200W in this case. This PSU is fine as long as it's stable; I don't know if Seasonic knows how to make them.

 

 

Irrelevant.

 

 

These are not 100%. You can have broken RAM while MemTest86 will PASS several days of testing.

 

 

Do these simulate any kind of real workload? If CineBench tests the CPU, and FurMark the GPU, then you'd have to run both at the same time to match what Skyrim might be doing.

 

 

Do you trust the person that sold it to you? You can't sell something that's broken to get your money back, if you admit it is broken.

 

 

Don't rule out Windows updates.

 

 

So it's random? Try to make it happen on demand. Random problems are impossible to work with.

 

 

I'm going to say....

1. PSU voltage instability. Wattage is irrelevant if the voltages on any of the rails don't stay where they should be.
2. RAM instability. Do you have XMP enabled? Should you have XMP enabled?
3. Windows 24H2. Disable automatic reboot on bluescreen in sysdm.cpl.

 

I heard back from the PSU manufacturer support, it was recommended to replug the cables into the PSU, which I've done. I also tested prime95 and FurMark together to test a full GPU and CPU usage, which did cause another reboot after I moved one of the windows in the former. Will have to see if this is a way to replicate it.

 

I have a healthy amount of trust for the seller based on the website we were on and his willingness to let us check it before we finished the sale. He's also been helpful in answering any questions I've had on it. Said he got it second-hand as well though.

 

I have the latest Win11 update. I don't think I have XMP enabled but I need to check when I get the chance.

 

Thanks for the help though.

 

 

[traison]

40 minutes ago, GoosePeelings said:

I also tested prime95 and FurMark together to test a full GPU and CPU usage, which did cause another reboot after I moved one of the windows in the former.

 

You have unstable voltages or unstable RAM.

[PippinTom]

Since I've had similar issue in the past (wasted lots of time trying figure it out), my guess would be that cause of hardresets are not too low specs (on their own), but rather wear of and/or low quality PSU components - since reset occurs on usual power consumption spikes, like loading/starting a game, I would blame capacitors - either not big enough or dying already.

[pinky6225]

Had similar in the past, cause was faulty RAM module although its only going to appear when it tries to use the faulty one which is not likely for general browsing/non gaming use

 

Assuming your 16GB is made up of multiple modules (2 x 8 or 4 x 4) try removing all but one and booting, if you find one that won't boot then thats the faulty one

[tonitrulupus]

On 5/20/2025 at 10:46 AM, GoosePeelings said:

I'm nearly at my wit's end.

 

Randomly, when I start or load a game, my whole PC just shuts down and then restarts with a Kernel-Power Event ID 41 Critical Error in Event Logs. I've done fairly extensive problem solving with GPT's advice. All drivers have been checked and updated, devices unplugged from USB sockets that had issues, Microsoft Visual C++ has been installed, HWInfo64 and MemTest86 both show no issues, and CineBench and FurMark work fine.

 

I bought this PC - used, but wiped and checked professionally - some few weeks ago. The previous owner had experienced no issues themselves. This crashing has only happened in the past few days but about five or six times, so I was recommended not to boot the game. I've contacted the firm that made the PSU in case the issue lies there so there's little I can do but wait.

 

Intel I7-10700 / AMD RX 7600XT 16GB / 16GB DDR4 / Asus Prime B460M-A / Seasonic Focus Plus Gold 750FX, 80+ Gold

 

I do not have any ReShades or ENBs in my game and when it ran it ran fine.

Latest Mod Order for Debug.txt 55.45 kB · 2 downloads

Your power supply runs everything more or less if it is weak on voltage, your system isn't going to run right, when I build my systems, if the recommendation is for a 450w power supply I always will go to no less then the next watt power supply, which would be 500w, lack of power can make composites of your system have issue and could damage them, though this is rare. most time it will cause operating errors, like your seeing.

[anjenthedog]

Smells (figuratively) a bit like load issues to me (power supply, graphics card, whatever). or possibly an old drive on its way to being on its way out the door. 

 

You're not overclocking your CPU are you, by any chance? There's another place things can intermittently sour the system and lead to unexpected chokes.

 

One thing you can try before replacing components is reseating (and cleaning) connection points for all your pullables, including cards, ram, and electrical connectors, as issues with intermittent electrical connections can also cause glitchy issues like this