Ark of Truth Posted May 22, 2016 Posted May 22, 2016 I brought a gaming bundle a few years back 02/09/2013, now I am having problems. Motherboard is gigabyte GA-970A-DS3P. RAM is Corsair Vengence Pro 1600 DDR3 My computer has recently been bluescreening with BAD_HEADER and Kernel related errors. I ran memtest and after got these results. My RAM in my machine - 4 passes then got 18 errors after 6 hour test. My RAM in friends machine - 10 hour overnight test with 5 passes and no errors. Friends RAM in my machine - test underway To me in seems the motherboard has broken.
Guest Posted May 22, 2016 Posted May 22, 2016 It was a good test to check just the memory, as you did. But because the memory test did not report any problem when used on your friend's PC, then probably it is not the memory but some other component. There is still a possibility that is not the motherboard itself but some other components (any card or also the power supply.)
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 Try to put other memory in it. Currently doing that now. My machine is being powered by a EVGA 1000W Supernova G2 which was brought October last year.
bjornk Posted May 22, 2016 Posted May 22, 2016 I'd double check all CPU & memory related settings in BIOS.
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 The errors seem to be coming up on test #8 Random Number Sequence Test. Still testing friends RAM in my machine with so far no errors.
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 Is your friends RAM identical to yours? Both Corsair, mine is Vengenence DDR3 and his is XMS3 DDR3.
bjornk Posted May 22, 2016 Posted May 22, 2016 I don't know the specs for those RAMs. Are the frequency, voltage, latency values the same?
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 I don't know the specs for those RAMs. Are the frequency, voltage, latency values the same? Corsair Vengence Pro http://m.ebuyer.com/509512 Xms3 http://www.corsair.com/en-gb/cmx8gx3m2a1333c9
RitualClarity Posted May 22, 2016 Posted May 22, 2016 Reset the bios to the default and only change what is absolutely needed. Try a different set of ram or at least a different single stick of ram that has been tested on other machines to be good. Double check the bios and make sure you have the best one for your system. Keep in mind the best one might not be the most recent. . If not change it Remove all hardware from the Motherboard except what is absolutely necessary for running it and finally if possible since there isn't anything else on the motherboard change or try a different power supply that does work well on another machine. Slim chance but still a chance some dirty power is getting through. If testing memory and get errors re-seat the memory again and do over just to be sure. If same results then good. If different (more or less) try re-seating it again. Take the average results if different. Same with the different memory. Try re-seating it and trying again. Might be the memory slots aren't holding the memory correctly. (defect) Or user error inserting them. With the bios try the last three bios and test the memory to be sure it isn't some bios firm ware issue. If possible check online to find the most advised one from outside sources of which one is the best for you. I had an Amd board before and the memory went bad ... so I though and ended up being the Motherboard that was the issue (causing the Memory to get damaged) I changed out the bios back to a previous version and it did manage to limp along for some time before finally failing. Recently ram died on me too, so it happens. Most companies have a lifetime warranty on ram so check into that if it is the case. Might get a replacment
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 OK, here is a quick summary. Recently been getting BAD_HEADER and ntoskrnl.exe related blue screens. As wellsome others I can't remember. Updated the bios using @BIOS, a gigabyte program built for updating bios, to see if it fixed the issue. It didn't. Update was successful. Using memtest+ I tested my RAM in my machine and got 4 passes and then 18 errors. After 6 hours. All test 8 - Random Number Sequencing. Tested my RAM in my friend's machine for 11 hours and got 5 full test passes and no errors. Testing friend's RAM in my machine, has been running for 3 hours, 2 passes and no errors so far.
Guest Posted May 22, 2016 Posted May 22, 2016 I personally don't think is a RAM problem, looking at the results posted by Ark of Truth.
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 I can't see it being RAM. If it was surely the 11 hour test would of shown something. I will see if i can get the bluescreen reports.
bjornk Posted May 22, 2016 Posted May 22, 2016 I'd double check all CPU & memory related settings in BIOS. I would also recommend a disk check and system files check. Does your RAM overheat? Was it too hot to touch after Memtest?
RitualClarity Posted May 22, 2016 Posted May 22, 2016 OK, here is a quick summary. Recently been getting BAD_HEADER and ntoskrnl.exe related blue screens. As wellsome others I can't remember. Updated the bios using @BIOS, a gigabyte program built for updating bios, to see if it fixed the issue. It didn't. Update was successful. Using memtest+ I tested my RAM in my machine and got 4 passes and then 18 errors. After 6 hours. All test 8 - Random Number Sequencing. Tested my RAM in my friend's machine for 11 hours and got 5 full test passes and no errors. Testing friend's RAM in my machine, has been running for 3 hours, 2 passes and no errors so far. If your friends memory is running without any problems then at least some of the problem might very well be your ram going bad. Now if that is the whole of the issue not sure. I assume the mem test was after the bios update (both times). I had the same problem my memory went very bad and just started growing and it was a major brand. the only sticks of ram that ever went bad in my entire life. Later the motherboard continued to go bad with the USB headers going out and not reading / pausing etc. Proper Bios updates, chipset updates and the works. Eventually replaced the entire board/processor etc and not had a single problem since. Continue testing your friends memory like you did yours. See if there are any errors if not then stress test the shit out of it to see if you can make it blue screen again if not look into getting new memory for yourself (or buy your friends memory offering him a fresh new memory since you tested it for hours on your machine. Then if you do get new memory check the motherboard site, get models that are advised then test them right away after getting them like you have with the bad memory and if all good then stress test the shit out of it to see if you can get some blue screens. If all works well settle back in and play some games. you deserve it. With my current build I stress tested it for about 12 yours constantly and no errors so I should be good for a number of years Didn't do that last time.
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 I'd double check all CPU & memory related settings in BIOS.I would also recommend a disk check and system files check. Does your RAM overheat? Was it too hot to touch after Memtest? RAM temp was fine when I took it out. They are made to withstand heat. As for disk check and system files, could it be possible that its Windows which is corrupt? But then again that wouldn't explain the errors I got.
bjornk Posted May 22, 2016 Posted May 22, 2016 Yes, any file can become corrupt and can cause bluescreens or other types of errors, therefore these are always the #1 thing to check. Updating BIOS or changing any important setting with BIOS or OS is a really bad idea while you're having a problem, as that can cause additional problems and makes it difficult to identify the actual problem. If some of the settings in BIOS related to RAM or CPU (timings/freq/voltages) are incorrect or not optimum for the RAM you have, that may cause some errors with Memtest. Since you've updated your BIOS it's important to double check them.
RitualClarity Posted May 22, 2016 Posted May 22, 2016 Tested my RAM in my friend's machine for 11 hours and got 5 full test passes and no errors. Testing friend's RAM in my machine, has been running for 3 hours, 2 passes and no errors so far. sing memtest+ I tested my RAM in my machine and got 4 passes and then 18 errors. After 6 hours. All test 8 - Random Number Sequencing. Updated the bios using @BIOS, a gigabyte program built for updating bios, to see if it fixed the issue. It didn't. Update was successful. RAM temp was fine when I took it out. They are made to withstand heat. As for disk check and system files, could it be possible that its Windows which is corrupt? But then again that wouldn't explain the errors I got. Blue Screen could be caused by corruption due to hard ware issues. The above shows that your memory don't work for your machine yet your friends does. There isn't a bios issue (no comment on updated chip set drivers yet). Could just be the speck from voltage, timing etc isn't compatible or has issues with your motherboard. This has happened before. Change the memory to one that is advised for your board and likely you will not have any more problems. Yes, any file can become corrupt and can cause bluescreens or other types of errors, therefore these are always the #1 thing to check. Updating BIOS or changing any important setting with BIOS or OS is a really bad idea while you're having a problem, as that can cause additional problems and makes it difficult to identify the actual problem. If you are testing hardware to be sure it is functional this is a needed thing to resolve if it is an hardware issue or not. After the hardware has been resolved and determined functional then you can move to the software (windows) If some of the settings in BIOS related to RAM or CPU (timings/freq/voltages) are incorrect or not optimum for the RAM you have, that may cause some errors with Memtest. Since you've updated your BIOS it's important to double check them. Yes after determining if it is a memory issue (hardware) or not. Since his friends memory seems to work properly currently it is very unlikely it is a motherboard issue. It is either a settings issue or a memory incompatibility issue with the memory he has. (since it has been confirmed that his memory works without error in his friends machine.). With the clean fresh Bios check the timings reported and the speed as well on your friends properly working memory. Then try installing your old memory and see if there is a difference in what is automatic. If so try manually moving it up or down to the speed that your friends memory was. Test to see if that worked. Might be that your memory isn't able to be stable at that speed on that setup. As I stated before this is a rare situation but does happen. After getting either yours or your friends memory configured (perhaps trade since they are both comparable) then you can test and try to resolve the Blue screen if it does still happen with trying to run the "repair option" on the Window's install disk. Worst case would be a fresh install after a proper backup of your system.
bjornk Posted May 22, 2016 Posted May 22, 2016 It might explain Memtest errors if the order of events is this: - Getting bluescreen - Updated BIOS (RAM related settings changed) - Getting errors in Memtest with wrong BIOS settings Otherwise Memtest errors are of course HW related. Bluescreen errors on the other hand can be caused by both HW and software (drivers, system files etc.) problems.
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 Here are all the minidumps out of my machine. After 5 full passes of running memtest86+ my friend's RAM never got any errors. Reinstalled my RAM and reloaded optimized defaults from the backup bios. Bluescreen Minidumps.7z
Uncle64 Posted May 22, 2016 Posted May 22, 2016 There is one thing you can check on your mainboard. Check so no one of your Capacitor is lose or have some odd shape. Like it have one bulb or some like that. Very common issue whit Mainboards. My last 3 have gone that way.
bjornk Posted May 22, 2016 Posted May 22, 2016 Here are all the minidumps out of my machine.You can try uploading them here: https://www.osronline.com/page.cfm?name=analyze
Ark of Truth Posted May 22, 2016 Author Posted May 22, 2016 Here are all the minidumps out of my machine.You can try uploading them here:https://www.osronline.com/page.cfm?name=analyze How do I upload the reports given to LL?
Recommended Posts
Archived
This topic is now archived and is closed to further replies.