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Computer Shuts Down and Restarts


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Posted

 

Sounds like the PSU is giving enough power at peak times.

 

I'd go for the EVGA Supernova G2 750W or the 1000w version if it if you can afford it. I had the same issue when I upgraded to the R9 290x and found out it was a PSU problem with not enough wattage.

Hi Ark,

 

is or is not giving enough power at peak times?

 

 

Found this one, doesn't seem that bad, and in a 850w

http://www.amazon.com/EVGA-SuperNOVA-Crossfire-Warranty-220-G2-0750-XR/dp/B00IKDETOW

 

 

This whole time I thought I had a good one tongue.png

 

 

What graphics card and processor do you have? You have to take into account the power requirements for them as a whole.

Posted

He's running an Intel Core i5 4690K and EVGA Nvidia GTX 780 3GB PCI-E 3.0 according to this post, which means he has around 500w during peak, as long as he doesn't use a whole bunch of HDDs and USB3 devices.

 

You probably tried to download the source instead of the compiled version, try this direct link.

 

The cables on your GPU are also inserted correctly? As in that no pins are empty on the side of the GPU? Meaning that you have an 8pin VGA cable in the 8 pin adapter and a 6pin in the 6pin slot. If did that correctly the issue is very likely that your PSU is too weak. The one you linked (http://www.amazon.com/EVGA-SuperNOVA-Crossfire-Warranty-220-G2-0750-XR/dp/B00IKDETOW) would be a good pick for your current setup.

Posted

I have one 2TB drive and 256G solid state.  1 liquid cooling fan rear+ 3 top fans + 1 large front fan, + 2 bottom fans.  nothing else connected

 

That wouldn't be too many fans?

 

on the GPU I have a 6 pin right next to 8 pin, BUT that 8 pin is actually broken up or made from a 6+2 pin, with one other 2 pin hanging not in use that stems from the 1st 6 pin

Posted

I tried that lin for Linx CPU Benchmark but everytime I unpack and try to click on the app in the folder is tells me it unreadable or corrupt.  Do I use something else to open or click on it direcetly?

 

GPU

post-567532-0-58071700-1463267960_thumb.jpg

 

CPU

post-567532-0-52245700-1463267966_thumb.jpg

 

PS

post-567532-0-15752400-1463267973_thumb.jpg

Posted

Not sure if this is helpful.  Ran a program called Nova bench and got these results

 

5/14/2016 4:45:43 PM
Microsoft Windows 8.1
Intel Core i54690K 3.50GHz @ 3501 MHz
Graphics Card: NVIDIA GeForce GTX 780

8095 MB System RAM (Score: 205)
- RAM Speed: 14090 MB/s

CPU Tests (Score: 510)
- Floating Point Operations/Second: 102889428
- Integer Operations/Second: 471958308
- MD5 Hashes Generated/Second: 1315701

Graphics Tests (Score: 1008)
- 3D Frames Per Second: 2612

Hardware Tests (Score: 39)
- Primary Partition Capacity: 238 GB
- Drive Write Speed: 216 MB/s 

 

 

Maybe it's more propietary?

 

Some Reports From Nova, not sure what to show

 

Conflicts Shares.txt

 

Display.txt

 

Error Report.txt

 

IO.txt

 

IRQ.txt

 

protocol.txt

Posted

The cables are properly inserted, so that's not a problem, try using 7zip to unpack, I downloaded the direct link thing yesterday and it works properly on my end. Does LinX crash with a specific code in details or something?
I'll also have a look at the logs once I'm at my PC.

 

Edit: Your additional hardware isn't a problem, you still hover at 550w what your machine can maximally use.

The only thing I can gleam from the logs is that you have a whole boatload of windows update errors and some driver update problems, you might want to try and run the windows update once or twice.

The last log you posted is also a duplicate of your txt.gif  Error Report.txt  2 posts above.

Posted

I'd consider running a full disk check and then "sfc /scannow" inside an elevated command prompt just to eliminate potential file system issues. I'd also reinstall graphics card drivers and see if that makes any difference.

Posted

This is how I would diagnose.
1. Visually inspect fans and touch the heat sinks to see if it is too hot.
2. Check BIOS, default/auto everything. RAM should be SPD (for older/non-gaming ones) or X.M.P. Turbo boost enable, C1E, EIST, and Hyper T enable. Also check system & CPU temp. while you are at it. Ensure RAMs are occupied according to manual.

3. Check drivers version are stable ones.

4. Use monitoring software like http://www.cpuid.com/softwares/hwmonitor.html to check temperature. For Nvidia, I also use ntune http://www.nvidia.com/object/ntune_5.05.47.00.html to increase fan speed.

5. Run game and/or other benchmark while monitoring temperature and framerate using fraps in Windows mode or second screen.

 

Post your spec, temperature, and fps result.

Is the shut down happen only with this game?

How long you can play without shut down?

Under System Properties > Startup and Recovery > System failure, unselect Automatically restart to see if there are any error message when it happens.

If tried all the above still fail, test the PC naked. In an unlikely chance, make sure it is not the power button's fault.

Posted

Computer shuts down and reboots is always a failing hardware, temp bad psu etc.. bad graphics card does not reboot pc but you will see that the it will crash reinisialise the graphics card. in that case that be 2 things, 1 bad drivers, or bad video card. 

 

As for reboot could also be a failing motherboard. but mostly it should be able to find where the error occured and why it was rebooting in the first place.

 

Also make sure you are not overclocking your pc too much since this can also cause the pc suddenly reboot without warning.

 

What most tend to forget also be a power valtage some places the power supply seem to be unstable and when the spike gets too high the pc will reboot itself to prevent damage in the long run. also make sure your cables are fine no damages on the cord etc.. 

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