new graphic card doesnt work =(

[janoorn]

Hey,

 

i just bought a new graphic card but i have a problem now.

i bought the 

XFX Radeon R9 280X Black Edition

 

my setup is: 

1 x Thermalright HR-02 Macho (Sockel 775/1155/1156/1366/AM2/AM3/AM3+/FM1)
1 x Antec High Current Gamer HCG-520, 520W ATX 2.3 (0761345-06204-6/0761345-06205-3/0761345-23850-2)
1 x ASRock 870 Extreme3 R2.0, 870 (dual PC3-10667U DDR3)
1 x AMD Phenom II X4 960T Black Edition, 4x 3.00GHz, boxed (HD96ZTWFGRBOX)

 

but when i put the new card on the mainboard, my monitor does not turn recieve the signal.

 

i tried 2 diffrent monitors, hdmi and dvi cables and the diffrent slots on the graphic card, but nothing seems to fix this issue =(

 

im really not that great with all that hardware stuff so i thought maybe you could help.

 

My research before i bought the card, turned out, that pcie 3.0 is downwards compatible (my board has pcie 2.0) (see: http://pcpartpicker.com/parts/video-card/?compatible_with=asrock-motherboard-870extreme3r20 )

i also googled the issue with the power supply and it said, that the antec hcg-520 with 520W should be enough

 

i hope someone can help me

 

(sorry for my bad english, but my hardware related vocabulary/and therefore the grammar is really bad )

 

thanks in advance

[dman231]

if i am not mistaken there needs to be a cable connected to the graphic card?

[RitualClarity]

if i am not mistaken there needs to be a cable connected to the graphic card?

 

Yes it does.

 

[janoorn]

which cable? i have 2 cables connected from the power adapter to the graphic card

 

e: and these are the only 2 "slots" in the graphic card that i am aware of

 

ee: http://cdn.eteknix.com/wp-content/uploads/2013/10/XFX-R9-280X-DD-BE-OC-14.jpg

here is a photo of the top side of the card, and there are just the 2 power slots 

[FallenWarrior]

Is your PSU able to handle the card (since it requires a 750W one)?

[janoorn]

well, i think thats basicly the question at this moment, google says, that my PSU should be able to handle it, even if it doesnt have 750W and that i just have to expect a little less performance.

 

i have now tried probably any possible combination of cables from my psu to the card and nothing works so far, so im inclined to believe that my research was wrong and my PSU is in fact incompatible to the new card, but im still hoping for someone to say that i did something else wrong or any other solution, because otherwise i will have to buy a new PSU =( (and that still would not guarantee the card to work sadly)

[jakobodman123]

Had this problem and had to reset my harddrive( if you have to do that please save ur files on some other device)

[janoorn]

Had this problem and had to reset my harddrive( if you have to do that please save ur files on some other device)

 

can you be more specific? you had to format and reinstall windows? and that did fix it?

[Susanoo27]

 

Had this problem and had to reset my harddrive( if you have to do that please save ur files on some other device)

 

can you be more specific? you had to format and reinstall windows? and that did fix it?

 

 

Hm if I see it right than you don't even see the bios? Or just the monitor becomes black as he loads windows?

If you don't even see the bios does the fan's on the cards run?

Try to take everything not needed away from the PSU (second and more HDD/SDD, additional cards and so on) will it run then?

Do you have a friend or someone in the familie who has a better PSU and can test the card for you?

[janoorn]

i dont even see the bios but the fans do run

im living alone with my brother at the moment, and he has an even worse psu

[Susanoo27]

i dont even see the bios but the fans do run

im living alone with my brother at the moment, and he has an even worse psu

 

Hm thinking that you don't have set any cables wrong than it's more than likly that the reason is the PSU (even if google says it should be possible it doesn't mean to as there are may have used a motherboard/cpu/hdd/sdd which does net less power then your setting). 

You could go to your next PC-shop and ask them if they could test it with a stronger PSU. 

[RitualClarity]

well, i think thats basicly the question at this moment, google says, that my PSU should be able to handle it, even if it doesnt have 750W and that i just have to expect a little less performance.

 

i have now tried probably any possible combination of cables from my psu to the card and nothing works so far, so im inclined to believe that my research was wrong and my PSU is in fact incompatible to the new card, but im still hoping for someone to say that i did something else wrong or any other solution, because otherwise i will have to buy a new PSU =( (and that still would not guarantee the card to work sadly)

 

There is no such thing as a little less performance with graphics cards and not having the power .. you have to have the proper power to run the graphics. There is a wattage that the graphic card needs as well as many require an amprage amount as well. You must supply the power needed to get it to work.

 

To answer the answer you gave earlier. On that photo there is two power cable connections if you plugged in the power supply there you have that covered.

 

Post a picture of the side of the power supply like this

 

Then those that are familar with the graphic card and requirements can check for you.

 

Keep in mind many might use lower power supply wattage and it work .. that is because the system they are using uses less power for "all" its equipment. You can't go wrong by going a bit above the power requirements.

[windpl]

Well my pc always do this shit when I change any part. Check all connections just push them a little more (mostly power connections). My always boot up after few tries.

 

If it was power failure your monitor power light should blink/or speaker should beep if they not doing this I would suggest trying what I wrote.

[janoorn]

ill try that tomorrow, its late gotta go get some sleep now

[Jojery]

I'd suggest getting an upgrade. Though downward compatibility is possibile, in theory, it's NEVER a good idea to have a lower PCIE requirement and especially not a lower watt PSU. Could you technically run it? Yes. But it's like running a car without oil; you're not gonna have a good time, whether it works or not, and especially with your PSU being much, much lower than suggested, you run the risk of potential damage to your entire system. The safest bet and the surefire way to make everything work is to have the minimum requirements for whatever the hardware needs.

 

Upgrade the PSU and motherboard, or return the GPU and get something like an Nvidia 970 or 980. Little bit more expensive but better performance than the r9 280x, and it only requires a 500w PSU. You'll still need to upgrade your motherboard to something with PCIE 3.0, though.

[RitualClarity]

 

You'll still need to upgrade your motherboard to something with PCIE 3.0, though.

Not necessarily true

http://www.pugetsystems.com/labs/articles/Impact-of-PCI-E-Speed-on-Gaming-Performance-518/

 

 

 

Conclusion

Our testing has pretty clearly shown that for gaming using either PCI-E 2.0 or PCI-E 3.0 will give you nearly identical performance. Oddly, in some benchmarks PCI-E 2.0 was actually faster than PCI-E 3.0. At the same time, x16 was not consistantly faster than x8. Again, x8 was actually faster than x16 in many cases. So unless you care about getting up to 1.5 FPS better performance, you might actually want to manually set your video cards to operate at x8 speeds - although we really would not recommend doing so.

This isn't to say that PCI-E 3.0 is not faster than PCI-E 2.0, or that x16 is the same as x8, but rather that current video cards and games are simply not able to utilize the additional bandwidth they provide. In fact, we recently showed that the performance of a Xeon Phi card is greatly reduced if you run it at x8 speeds in the blog post Performance of Xeon Phi on PCIe x8.

While we recommend using the latest PCI-E revision whenever possible, if your motherboard or video card only supports PCI-E 2.0 our results show that this really is not a problem. At the same time, if you want to install a sound card into your Z87 system but doing so would limit your video card to x8 speeds, that is also not a very big problem. At most you may see ~1.5 FPS drop in performance, but that change is so small that it is very unlikely to ever be noticeable.

 

 

There is a very thin difference between them especially with one card only. (not reverting to x8 on an PCI express 2.0 system. ) Many high end AMD boards still sport the 2.0 system and they are still listed as a very capable gaming system even with some of the more higher end GPU's.

 

I agree with the upgrade on the power supply. That can only end in problems even if it is capable enough to run now. As time goes by.. ( also heat = Summer or marathon gaming ) can and will decrease the output of the power supply which can cause fluctuations in flow of power which can cause damage that is difficult to detect until a major failure. There are many very good 650's and 750's (preferred) Corsair, EVGA and other gaming power supply (certified) which have been/will be on sale now.

 

 

[Rayblue]

Looks like he bought a very demanding GPU but forgot to pick up a very stable PSU to power it. Besides, from the description of the other components they also ask for a lot of power, especially that Phenom eats power like popcorn (in contrast to the FX lineup).

 

Antec is fine, but economy PSUs of choice are either Corsairs VP series or FSPs at the 600-700w range. Best all-around PSUs are still the ones made by Seasonic.