PROBLEM WITH COMPUTER SETUP, MB-ONBOARD-ANALOG AUDIO OUTPUT NOISE

[t.ara]

I wanted to ask about an audio-effect-zipper-noise, which actually is appearing on my second computer.

 

The board is an GIGABYTE AORUS X299X with a Geforce 3070, a 10900X i9 processor with 16GB RAM.

 

The audio-signal is carying NOISE if I open windows, if I push windows along the screen and ingame the noise seems to become depending from the graka-computing, too. Seems that the graka is producing NOISE into the analog audio output.

 Is that a problem of the graphic-card, a driver issure of the audio-segment on the board or is this NORMAL for a gigabyte-board of this class???

If I use an extra SOUNDBLASTER-CARD, this noise is gone completely. About the digital output of the board, I can not say something.

 

Maybe somebody else solved this in the past???

 

Thank you for a response!!!

 

 

 

Edited July 10, 2023 by t.ara

[bjornk]

My computer/hardware knowledge is fairly outdated at this point but that is most likely a motherboard issue, faulty component or perhaps improper grounding, something is shorting or touching somewhere it shouldn't etc. When the graphics card draws more power from the PCI-E slot on the motherboard (when you move windows etc.) it probably stresses a faulty component and that probably creates a static that is carried over to the analog output which wouldn't affect a discrete sound card.

If that's the case the first thing to try would be to completely mute all sound inputs and outputs that you don't currently use and see if it eliminates the noise. This is not a solution but rather a way to locate if the noise is coming from a specific input/output source.

 

You can also try to remove the motherboard from the case and place it on a non-conductive surface a piece of newspaper and so on and then test it again on its own and then with the graphics card while only attaching the cables that are absolutely necessary and see if it changes anything. Eliminate potential issues possibly originating from the audio jacks on the case.

 

If you have another motherboard you may test the graphics on it. If you still hear the noise than perhaps there's something wrong with the graphics card.

 

To be sure, make sure it's not the mouse, try another mouse on another port if you can. If it's a wireless, remove the receiver and turn it off and try a wired mouse. One other, although less likely possibility is the PSU, again if you have a spare, test with it.

 

There may be a few other workarounds that you can try, such as disabling certain sound and/or power features such as power states on the BIOS. You may also try to disable HDMI audio features of the graphics card.

 

I don't know how your audio setup is, are you using headphones, which device it is attached to, which audio output jack you're using, etc. so hard to recommend anything else.

 

6 hours ago, t.ara said:

Is that a problem of the graphic-card, a driver issure of the audio-segment on the board or is this NORMAL for a gigabyte-board of this class???

 

It's definitely not a driver issue and it's not normal. Whether it's a common issue on Gigabyte boards I have no idea. However, if you keep hearing it after you've disabled all the audio features on the graphics card then it's most likely a faulty component on the motherboard, it could be the onboard audio, probably not the chip but the other components on the circuit (filtering caps etc.) but could also be power related circuits (coils and caps). However, you should eliminate all other potential causes to be sure (mouse, audio jacks, etc.).

 

One thing I forgot to mention is that although I'm not sure how it can still be an issue, but there may be a resource conflict on the system, such as an IRQ conflict. When there are two or more devices using the same IRQ their operations might interfere with each other. You should be able to see that in Device Manager.

 

Edited July 10, 2023 by bjornk

[t.ara]

9 hours ago, bjornk said:

My computer/hardware knowledge is fairly outdated at this point but that is most likely a motherboard issue, faulty component or perhaps improper grounding, something is shorting or touching somewhere it shouldn't etc. When the graphics card draws more power from the PCI-E slot on the motherboard (when you move windows etc.) it probably stresses a faulty component and that probably creates a static that is carried over to the analog output which wouldn't affect a discrete sound card.

If that's the case the first thing to try would be to completely mute all sound inputs and outputs that you don't currently use and see if it eliminates the noise. This is not a solution but rather a way to locate if the noise is coming from a specific input/output source.

 

You can also try to remove the motherboard from the case and place it on a non-conductive surface a piece of newspaper and so on and then test it again on its own and then with the graphics card while only attaching the cables that are absolutely necessary and see if it changes anything. Eliminate potential issues possibly originating from the audio jacks on the case.

 

If you have another motherboard you may test the graphics on it. If you still hear the noise than perhaps there's something wrong with the graphics card.

 

To be sure, make sure it's not the mouse, try another mouse on another port if you can. If it's a wireless, remove the receiver and turn it off and try a wired mouse. One other, although less likely possibility is the PSU, again if you have a spare, test with it.

 

There may be a few other workarounds that you can try, such as disabling certain sound and/or power features such as power states on the BIOS. You may also try to disable HDMI audio features of the graphics card.

 

I don't know how your audio setup is, are you using headphones, which device it is attached to, which audio output jack you're using, etc. so hard to recommend anything else.

 

 

It's definitely not a driver issue and it's not normal. Whether it's a common issue on Gigabyte boards I have no idea. However, if you keep hearing it after you've disabled all the audio features on the graphics card then it's most likely a faulty component on the motherboard, it could be the onboard audio, probably not the chip but the other components on the circuit (filtering caps etc.) but could also be power related circuits (coils and caps). However, you should eliminate all other potential causes to be sure (mouse, audio jacks, etc.).

 

One thing I forgot to mention is that although I'm not sure how it can still be an issue, but there may be a resource conflict on the system, such as an IRQ conflict. When there are two or more devices using the same IRQ their operations might interfere with each other. You should be able to see that in Device Manager.

 

Many THANKS for this detailed guide...

The board is nearly unused, same for the GPU...it´s simply build up into the same case, where my other computer is inside...a dual case with two power-supplies, two boards,...and so on...I´ll check out the graphic card with another older one to get a comparison, if it is the graka...if then it is still going on, I´ll try to solve it by settings of the MOBO....maybe it is mostly an effect, that others hear, but take it as "normal"...if I use an extra sound-blaster audio-card on that board, the noise is gone, then....