Problem when i download sims

[cuentasims]

Everytime i download a sim in this web i do it correctly, but when i enter in the gallery i dont see it. I have all the options on and i put the cc in the mod folder and the rest in the tray folder

 

What am i doing wrong?? Thanks

[Mariana Soprano]

Maybe you put a txt png or jpg file at the tray folder? Or you miss a needed DLC? Maybe a broken or not updated mod / CC is involved.

Can you see any of the CC in game?

I got the same issue with one of the rooms (at tumblr).

 

But your problem / question should better moved to  

 

https://www.loverslab.com/forum/79-the-sims-4-technical-support/

[Crazy Doll]

View CC content is enabled in gallery settings when you seek something in?

 

[cuentasims]

Yes, I always see the cc; and i have on the gallery option for customized contents