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HP Laptop Problem.

Guest

By Guest,
in Technical Support

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Guest

Guest

Posted
Posted

Hello everyone. 

 

I have a problem with my HP Pavilion DV6 7031TX, The thing is that my audio hot key light stays orange, the wireless light does not turn on, the touch pad lags when plugged in and the fingerprint scanner does not work at all.

 

I have installed all of the drivers and re-installed windows 8.1 Enterprise  64Bit.

The audio and wireless work fine just the lights on the keyboard do not work. As for the touch pad and fingerprint scanner, the touchpad only lags while plugged in and the fingerprint scanner does not work at all.

 

Here is the support link for my laptop:

 

HP laptop: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=au&dlc=en&sw_lang=&product=5258258

 

I have tried everything and some help would be great.

 

Thanks.

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